The maximum load of the C8 is 110KG.

Best height range for C8 riders: 165cm-195cm

15kg (33lbs) - regular version
16.5kg (36lbs) - with internal gear hub

If you need to get off the bike to push it, such as when encountering complex road conditions or going uphill, please hold the mode button on the left of the handlebars (please set the power mode to walking (0) first), the motor will provide the appropriate assistance power to help you pass the current section.

Tezeus provides free eSIM-related services for the first year, starting from the date of activating your Tezeus C8. After expiration, you can renew through the Tezeus APP or official website. For specific tariff standards, please contact support@tezeus.cn for consultation.

The product warranty complies with the provisions of EU 2019/771. Please refer to below for the warranty duration of the relevant parts (non-human factors):
Motor 2 years
Display Panel 2 years
Taillight 2 years
Battery 2 years
Frame and Fork 5 years
Belt 1 year
Other Electronic Components 2 years
Other Mechanical Components 6 months

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Please kindly contact us at support@tezeus.cn and provide us with your order number and frame number. Our team will get back to you as soon as possible.

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If you want to make changes to a placed order, please kindly contact us via support@tezeus.cn as soon as possible. Please note that an order modification is only possible before shipping.

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Simply provide us with your order ID, your name and the email address you used to place your order to contact our customer service team via email: support@tezeus.cn or live chatOur professionals will assist you to change or cancel your order.